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Bu sayfa, 26. Dünya Psikiyatri Kongresi'nde sunulan çalışmanın yapay zekâ desteğiyle hazırlanmış Türkçe özetidir. Çalışmanın sahibi sunan yazarlardır; atıf için orijinal kaynağa başvurun.

EV0558

Key predictors of patient satisfaction in acute psychiatric inpatient care using the multidimensional PSYQUEST scale

KEY PREDICTORS OF PATIENT SATISFACTION IN ACUTE PSYCHIATRIC HOSPITALIZATION USING THE MULTIDIMENSIONAL PSYQUEST QUESTIONNAIRE

The strongest predictors of overall satisfaction in acute psychiatric inpatient care are clear information provided by the psychiatrist and perceived clinical improvement; just four items explain 92.2% of the variance in satisfaction.

The aim of the study was to assess patient satisfaction, an important indicator of quality of care in psychiatric inpatient units, using the PSYQUEST scale and to identify which items and subscales (environment, treatment outcomes, psychiatrist communication, and staff care) best predict overall satisfaction. In this cross-sectional study, 62 patients discharged from a psychiatric inpatient unit completed the 20-item PSYQUEST scale at discharge; descriptive statistics were used to identify the lowest-scoring items, and stepwise linear regression was used to identify the strongest predictors. Descriptive analysis revealed the lowest satisfaction scores for information about medication side effects (mean 3.73; standard deviation 1.362), privacy during hospitalization (3.82; 1.208), insufficient leisure options (3.85; 1.302), and the quietness of the unit (3.97; 1.173). However, these items were not the strongest predictors of overall satisfaction; stepwise regression identified explanations of the reasons for admission, satisfaction with the unit’s facilities, perceived improvement at discharge, and feeling understood by staff as the most significant predictors, together explaining 92.2% of the variance in satisfaction (adjusted R-squared = 0.922; p < 0.001). Among the four theoretical subscales, psychiatrist communication had the greatest predictive weight (standardized beta coefficient, beta = 0.386), followed by treatment outcomes (0.304), environment (0.296), and staff care (0.233); this pattern indicates that communication and perceived progress are more influential than interpersonal warmth alone. In the final four-item model, the item addressing the reasons and goals for admission alone achieved an adjusted R-squared of 0.905, while the item addressing satisfaction with the unit’s communal areas achieved a value of 0.900. In conclusion, clear communication, a supportive physical environment, perceived clinical improvement, and empathetic staff interactions are key determinants of satisfaction; although the simplified four-item model offers a practical tool for routine assessment and targeted interventions, further research is needed to confirm its generalizability.

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