# Patient satisfaction with acute psychiatric hospitalization: A multidimensional assessment using the PSYQUEST questionnaire

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- Page title: Patient satisfaction with acute psychiatric hospitalization: A multidimensional assessment using the PSYQUEST questionnaire | WCP 2026 Summary

> Overall satisfaction in the acute psychiatric ward was high, with staff attentiveness receiving the highest score and the physical environment the lowest; invo…

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This page is an AI-assisted Turkish summary of the study presented at the 26th World Congress of Psychiatry. The study belongs to the presenting authors; please refer to the original source when citing it.

EV0559

E-PosterPublic Health and EpidemiologyCross-sectional study

# Patient satisfaction with acute psychiatric hospitalization: A multidimensional assessment using the PSYQUEST questionnaire

PATIENT SATISFACTION IN ACUTE PSYCHIATRIC HOSPITALIZATION: A MULTIDIMENSIONAL EVALUATION USING THE PSYQUEST QUESTIONNAIRE

Presenter: Oscar Martin-Santiago

Country: Spain

Institution: Hospital Clínico Universitario de Valladolid

Overall satisfaction in the acute psychiatric ward was high, with staff attentiveness receiving the highest score and the physical environment the lowest; involuntary admission and coercive practices were associated with lower satisfaction.

The study aimed to assess patient satisfaction with acute psychiatric hospitalization using the PSYQUEST questionnaire, describe sociodemographic and clinical characteristics, examine satisfaction across four dimensions, and investigate associations with clinical and demographic variables. Sixty-two patients discharged from the psychiatric ward of Valladolid University Hospital completed the questionnaire; descriptive statistics, t-tests, Pearson correlations, and linear regression were used. The mean age of the sample was 44.76 ± 17.11 years (range 18 to 77), with equal proportions of women and men (31 each, 50.0%); the length of stay was 14.32 ± 12.41 days (range 1 to 78), and 64.5% of admissions were voluntary (40 patients) and 35.5% involuntary (22 patients). Suicidal behavior, anxiety or depression, and psychosis were each present in 23 patients (37.1%), substance use disorder in 15 (24.2%), adjustment disorder in 13 (21.0%), bipolar disorder in 10 (16.1%), and personality disorder in 8 (12.9%). Overall satisfaction was high (mean 85.43, standard deviation 14.39); among the subscales, care and staff attentiveness received the highest score (23.22 out of 25) and the physical environment the lowest (19.81 out of 25), while outcomes scored 21.86 and information provision 20.67. Involuntary admission and coercive measures were associated with lower satisfaction; patients who consumed alcohol reported greater satisfaction with communication and care, while women reported lower satisfaction with communication with their psychiatrist (p=0.033). No significant correlation was found between age and satisfaction (R squared=0.002), nor was there an association with length of stay (R squared<0.001). The poster's second figure reports scores of 76.5 for patients who perceived coercion and 86.0 for those who did not (p<0.001); however, the figure caption states that these results are illustrative statistics. The findings indicate that relational factors, such as communication with the psychiatrist and staff empathy, are key determinants of satisfaction, that the physical environment remains an area for improvement, and that PSYQUEST is useful for identifying areas in which patient-centered care can be improved.

[View the original poster](https://cslide.ctimeetingtech.com/wcp26/attendee/eposter/file/1624)

How to cite this study

APA 7: Martin-Santiago, O., Arribas-Simon, B., Segurado-Martín, O., & Alario-Ruiz, C. (2026, September 23-26). Patient satisfaction in acute psychiatric hospitalization: a multidimensional evaluation using the psyquest questionnaire [E-poster]. 26th WPA World Congress of Psychiatry (WCP 2026), Stockholm, Sweden. https://cslide.ctimeetingtech.com/wcp26/attendee/eposter/file/1624

Vancouver: Martin-Santiago O, Arribas-Simon B, Segurado-Martín O, Alario-Ruiz C. Patient satisfaction in acute psychiatric hospitalization: a multidimensional evaluation using the psyquest questionnaire [e-poster]. 26th WPA World Congress of Psychiatry (WCP 2026); 2026 Sep 23-26; Stockholm, Sweden. Available from: https://cslide.ctimeetingtech.com/wcp26/attendee/eposter/file/1624

Author names and title formatting were generated automatically from the congress system; please check them against the original poster before use.

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